County of Beaufort Sealed Solicitation
Title: Commissary Services for Beaufort County Detention Center
Deadline: 7/7/2023 3:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: Awarded
Solicitation Number: RFP #070723
Description:
The objective of this RFP is to provide the highest level of service to the inmates and Beaufort County Detention Center ((hereinafter referred to as "BCDC") with the least amount of support required by BCDC staff.
Pre-Bid Meeting Date: 6/20/2023 2:00 PM
Pre-Bid Meeting Details: This is a virtual meeting. Email victoria.moyer@bcgov.net to receive your invite
Documents:
| Documents as of 6/7/2023 |
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Addition 1
Posted: 7/7/2023
Type of Addition: In Review
Addition 2
Posted: 3/7/2024
Type of Addition: Award Information
Overview: This was awarded to McDaniel Supply Company.
Question 1
Posted: 6/15/2023
Question: On page 1 of the RFP, it says the due date is 7/6, on page 2 it states 7/7. Will the county please clarify the due date?
Response: Page 1 was a typo. The response date is July 7, 2023 at 3:00pm Local Time
Question 2
Posted: 6/15/2023
Question: On page 3 of the RFP, it says to upload one file to Vendor Registry. On page 13, it states to upload 2 separate files. Will the county please clarify the electronic submission requirements?
Response: Only 1 upload is necessary. If the file is too large then you may upload 2 files. The 2nd file should be pricing if you have 2 uploads.
Question 3
Posted: 6/15/2023
Question: On page 14 of the RFP, it says that the entire package must not exceed 15 double-sided printed pages excluding Exhibit A and B, cover pages and tabs. o Will the county please clarify what exactly is included in the 15 double-sided page limit? o Are items #1-#5 listed on page 14 included in this page limit? o Will the vendor’s response to Section II – Conditions Specific to this RFP/Contract be included in this page limit?
Response: Everything must be limited to 15 double sided pages. Exhibits A&B are not counted.
Question 4
Posted: 6/21/2023
Question: 1. What is your current ADP? 2. May we have a copy of your current menu with pricing? 3. What were annual gross commissary sales for 2022? 4. What are your annual commissary sales excluding postage, phone time, care packages and sales tax? 5. What is your current commissary commission rate? 6. What is the estimated start date of the project? 7. Does the facility utilize a Friends and Family ordering website? a. If yes, what were annual web sales in 2022? b. Does the facility receive a commission on web sales? If yes, what is the commission rate on web sales? c. How often is an inmate permitted to receive web sales? 8. May we have copies of the last three months commissary sales invoices? 9. May we have a product sales report for one (1) month? 10. May we have copies of the last three months care pack sales invoices? 11. What is the weekly spending limit for commissary? 12. What is the current transaction fees on the deposit kiosk in the lobby? 13. Does the intake kiosk charge a fee? 14. Does the commissary vendor provide a debit card release system? 15. Please provide a list of all equipment (computers, printers, kiosks, inmate vending machines, servers, etc.) provided by the current commissary vendor. 16. Does the facility utilize a secure messaging feature on the dorm kiosks? a. If no, is the facility interested in a secure messaging feature for inmates to send messages via a secure portal to pre-approved friends and family? All messages are reviewable and searchable. 17. What is the total weekly spending limit for the inmates for commissary for all items, including food, hygiene, and clothing? 18. What is the average number of commissary orders placed per week? 19. Does the current vendor provide your indigent kits? If yes what products (please include size) are in the indigent kit? a. What is the cost of the indigent kit? 20. What other fees does the facility have? (ie. Medical, Housing etc.?) 21. In regards to the on-site delivery employee: a. How many delivery personnel does the vendor employ? b. What is their current rate of pay? c. How many hours per week do they work? 22. Who is your current food vendor? 23. May we have a copy of your current commissary agreement? 24. What inmate trust accounting program is the facility currently utilizing? 25. What Jail Management system does the facility use? 26. Will any additional wiring be required within the facility? 27. Is the facility currently utilizing inmate tablets? a. If yes, who provides the tablets? 28. Does the facility utilize video visitation? a. If yes, who provides the service?
Response: Please note: we expect the proposer to submit their own product list and pricing. 1. What is your current ADP? 150 2. May we have a copy of your current menu with pricing? N/A 3. What were annual gross commissary sales for 2022? Last three (3) months sales were $42,097.90 4. What are your annual commissary sales excluding postage, phone time, care packages and sales tax? See question # 3 5. What is your current commissary commission rate? N/A 6. What is the estimated start date of the project? To be determine 7. Does the facility utilize a Friends and Family ordering website? The commissary company site a. If yes, what were annual web sales in 2022? Last 3 months $13,093.79 b. Does the facility receive a commission on web sales? Yes If yes, what is the commission rate on web sales? N/A c. How often is an inmate permitted to receive web sales? 1 pack per week per inmate 8. May we have copies of the last three months commissary sales invoices? NO 9. May we have a product sales report for one (1) month? NO 10. May we have copies of the last three months care pack sales invoices? NO 11. What is the weekly spending limit for commissary? $50 food and unlimited hygiene 12. What is the current transaction fees on the deposit kiosk in the lobby? Cash $5000 fee $3.95 and CC up to $300 fee $5.95 13. Does the intake kiosk charge a fee? NO 14. Does the commissary vendor provide a debit card release system? NO 15. Please provide a list of all equipment (computers, printers, kiosks, inmate vending machines, servers, etc.) provided by the current commissary vendor. Printers, Servers, & Kiosks 16. Does the facility utilize a secure messaging feature on the dorm kiosks? Not currently a. If no, is the facility interested in a secure messaging feature for inmates to send messages via a secure portal to pre-approved friends and family? NO All messages are reviewable and searchable. 17. What is the total weekly spending limit for the inmates for commissary for all items, including food, hygiene, and clothing? See question #11 18. What is the average number of commissary orders placed per week? Mar, Apr, May 1,089 19. Does the current vendor provide your indigent kits? Yes If yes what products (please include size) are in the indigent kit? N/A a. What is the cost of the indigent kit? N/A 20. What other fees does the facility have? (ie. Medical, Housing etc.?) Medical, Property damage, wrist band, etc. 21. In regards to the on-site delivery employee: a. How many delivery personnel does the vendor employ? 1 b. What is their current rate of pay? Paid by commissary vendor c. How many hours per week do they work? 2-3 hours 22. Who is your current food vendor? McDaniel Supply Company 23. May we have a copy of your current commissary agreement? NO 24. What inmate trust accounting program is the facility currently utilizing? Commissary company provide 25. What Jail Management system does the facility use? Spillman 26. Will any additional wiring be required within the facility? NO 27. Is the facility currently utilizing inmate tablets? NO a. If yes, who provides the tablets? 28. Does the facility utilize video visitation? Yes a. If yes, who provides the service? IC Solutions
Question 5
Posted: 6/22/2023
Question: 1. Can the County please provide the current commissary list with pricing? 2. Please provide the sales, less phone time or tax (net of), over each of the last three full commissary months. 3. Please provide the Average Daily Population for each of the past 12 months. 4. What is the current commission rate? Does the County receive the same commission rate on all categories of items (excluding postage)? 5. How many individual inmate orders were delivered per month for March, April and May? 6. Does the jail currently utilize any package programs? a. If so, what is the current commission rate? b. If so, what are the current gross sales on the package program for the last 3 months? c. How many orders are placed through the package program per month/quarter? d. What is the spending limit on the package program? 7. What is the spending limit per inmate per order? 8. Please provide the following: a. JMS company name and contact person: b. JMS company contact's phone number: c. JMS company contact's email address: 9. Does the jail currently utilize any type of deposit services? a. If so what is the fee structure? i.e. Credit card, phone, web deposits, cash via kiosk FEE STRUCTURE Gross Amount Deposited Credit Card Web Credit Card Phone Credit Card at Lobby Kiosk Cash at Lobby Kiosk $0.01 - $19.99 $20.00 - $99.99 $100.00 - $199.99 $200.00 - $300.00 b. Please breakout the average dollar amount received by type for each of the following: -Phone -Web -Kiosk c. Please breakout the average transaction volume by type (phone, web, and kiosk)? 10. Does the County currently receive a commission on trust fund deposits? If so, what is it? 11. Will the vendor be responsible for the wiring and installation of the kiosks required in the RFP? 12. How many housing unit kiosk are needed? 13. Will the vendor be responsible for removing the cash from the lobby deposit kiosks? 14. Does the jail utilize any other programs in which inmates purchase food items outside of commissary? a. If so, what is sold and what are the current sales for March, April and May? b. If so, what is the commission rate on these products? 15. How does the County handle confidential documents submit by the vendor such as financial statements or customer references? Typically Keefe will include financial statements in a sealed envelope marked “confidential” to ensure those documents are excluded from being released as public information. Customer references will be stamped confidential as well to prevent public release. 16. If Vending Option is selected, please identify the Size of available space (if applicable) for work and/or storage: 17. How many floors/tiers/pods to deliver to per facility? 18. What is approximate distance from work/storage area to farthest delivery point? (Can be explained in minutes’ walking distance) 19. Constraints and restraints around passing out commissary (including times commissary cannot be delivered). 20. Scope of work i. Will commissary staff be responsible for managing inmate deposits/disbursement? ii. Will we be passing out (Place a yes or no after every category): a. Commissary? YES- b. Securepak? c. Property? 21. Will an officer always be present when passing out commissary? 22. What annual training is required for existing employees? How long is the training? 23. Please list any special facility requirements: a. Do orders need to pass through a metal detector/x-ray? b. Any non-standard/narrow doorways, elevators, or passages? If so, size? 24. Is a loading dock available? 25. Can the loading dock/facility accommodate a 53’ trailer? 26. Can we leave our truck parked on the dock while delivery is completed? 27. Will this be a one-day delivery schedule or other (two-day, anytime in following week, etc.)? 28. Will any special equipment/services (e.g., lift gate, driver assistance) be needed at time of delivery? 29. Does the county require a bond for this specific contract? 30. In reference to Section 1.11 – Data must be backed up onsite. Would the county accept a cloud-based software/backup solution? 31. In reference to Section 13 (G) Insurance Requirements, Would the county consider modifying the verbiage in the RFP to read as: (G) The Contractor/vendor shall not cause any insurance to be canceled or permit any insurance to lapse. All insurance policies shall contain a clause to the effect that the policy shall not be canceled until fifteen (15) days after the County has been sent written notice. Certificates of Insurance shall contain transcript from the proper office of the insurer, the location, and the operations to which the insurance applies, the expiration date, and the above-mentioned notice of cancellation clause.
Response: 1. Can the County please provide the current commissary list with pricing? Vendor is to propose their rate. That information is not available during the proposal process 2. Please provide the sales, less phone time or tax (net of), over each of the last three full commissary months. $42,097.90 3. Please provide the Average Daily Population for each of the past 12 months. june 111, july 112, aug 113, sept 114, oct 116, nov 118, dec 119, jan 125, feb 127, mar 129, apr 130, may 141 4. What is the current commission rate? Does the County receive the same commission rate on all categories of items (excluding postage)? Vendor is to propose their rate. That information is not available during the proposal process 5. How many individual inmate orders were delivered per month for March, April and May? 1, 089 6. Does the jail currently utilize any package programs? yes a. If so, what is the current commission rate? Vendor is to propose their rate. That information is not available during the proposal process b. If so, what are the current gross sales on the package program for the last 3 months? $13,093.79 c. How many orders are placed through the package program per month/quarter? mar 202, apr 205, and may 169 d. What is the spending limit on the package program? 1 pack per week per inmate 7. What is the spending limit per inmate per order? $50 in food and unlimited hygiene 8. Please provide the following: a. JMS company name and contact person: b. JMS company contact's phone number: c. JMS company contact's email address: Spillman/843-255-4003/reginaa@bcgov.net 9. Does the jail currently utilize any type of deposit services? Online deposits and mail a. If so what is the fee structure? i.e. Credit card, phone, web deposits, cash via kiosk FEE STRUCTURE Gross Amount Deposited Credit Card Web Credit Card Phone Credit Card at Lobby Kiosk Cash at Lobby Kiosk $0.01 - $19.99 $20.00 - $99.99 $100.00 - $199.99 $200.00 - $300.00 cash - $5000 fee $3.95 and CC up to $300 fee $5.95 b. Please breakout the average dollar amount received by type for each of the following: -Phone -Web -Kiosk N/A c. Please breakout the average transaction volume by type (phone, web, and kiosk)? N/A 10. Does the County currently receive a commission on trust fund deposits? If so, what is it? NO 11. Will the vendor be responsible for the wiring and installation of the kiosks required in the RFP? Wiring – No, installation - yes 12. How many housing unit kiosk are needed? 8 13. Will the vendor be responsible for removing the cash from the lobby deposit kiosks? yes 14. Does the jail utilize any other programs in which inmates purchase food items outside of commissary? NO a. If so, what is sold and what are the current sales for March, April and May? b. If so, what is the commission rate on these products? 15. How does the County handle confidential documents submit by the vendor such as financial statements or customer references? Typically Keefe will include financial statements in a sealed envelope marked “confidential” to ensure those documents are excluded from being released as public information. Customer references will be stamped confidential as well to prevent public release. Any personal or proprietary information should be marked “confidential” and will not be released to public through FOIA or other means. 16. If Vending Option is selected, please identify the Size of available space (if applicable) for work and/or storage: NO 17. How many floors/tiers/pods to deliver to per facility? Two floors and 7 pods 18. What is approximate distance from work/storage area to farthest delivery point? (Can be explained in minutes’ walking distance) 3-5 minutes 19. Constraints and restraints around passing out commissary (including times commissary cannot be delivered). No later than 10am on delivery day 20. Scope of work i. Will commissary staff be responsible for managing inmate deposits/disbursement? No ii. Will we be passing out (Place a yes or no after every category): a. Commissary? yes b. Securepak? yes c. Property? no 21. Will an officer always be present when passing out commissary? yes 22. What annual training is required for existing employees? How long is the training? None 23. Please list any special facility requirements: a. Do orders need to pass through a metal detector/x-ray? no b. Any non-standard/narrow doorways, elevators, or passages? If so, size? no 24. Is a loading dock available? yes 25. Can the loading dock/facility accommodate a 53’ trailer? yes 26. Can we leave our truck parked on the dock while delivery is completed? yes 27. Will this be a one-day delivery schedule or other (two-day, anytime in following week, etc.)? 1 day delivery schedule 28. Will any special equipment/services (e.g., lift gate, driver assistance) be needed at time of delivery? yes 29. Does the county require a bond for this specific contract? yes 30. In reference to Section 1.11 – Data must be backed up onsite. Would the county accept a cloud-based software/backup solution? yes 31. In reference to Section 13 (G) Insurance Requirements, Would the county consider modifying the verbiage in the RFP to read as: (G) The Contractor/vendor shall not cause any insurance to be canceled or permit any insurance to lapse. All insurance policies shall contain a clause to the effect that the policy shall not be canceled until fifteen (15) days after the County has been sent written notice. Certificates of Insurance shall contain transcript from the proper office of the insurer, the location, and the operations to which the insurance applies, the expiration date, and the above-mentioned notice of cancellation clause. N/A
Posted: 7/7/2023
Type of Addition: In Review
Posted: 3/7/2024
Type of Addition: Award Information
Overview: This was awarded to McDaniel Supply Company.
Posted: 6/15/2023
Question: On page 1 of the RFP, it says the due date is 7/6, on page 2 it states 7/7. Will the county please clarify the due date?
Response: Page 1 was a typo. The response date is July 7, 2023 at 3:00pm Local Time
Posted: 6/15/2023
Question: On page 3 of the RFP, it says to upload one file to Vendor Registry. On page 13, it states to upload 2 separate files. Will the county please clarify the electronic submission requirements?
Response: Only 1 upload is necessary. If the file is too large then you may upload 2 files. The 2nd file should be pricing if you have 2 uploads.
Posted: 6/15/2023
Question: On page 14 of the RFP, it says that the entire package must not exceed 15 double-sided printed pages excluding Exhibit A and B, cover pages and tabs. o Will the county please clarify what exactly is included in the 15 double-sided page limit? o Are items #1-#5 listed on page 14 included in this page limit? o Will the vendor’s response to Section II – Conditions Specific to this RFP/Contract be included in this page limit?
Response: Everything must be limited to 15 double sided pages. Exhibits A&B are not counted.
Posted: 6/21/2023
Question: 1. What is your current ADP? 2. May we have a copy of your current menu with pricing? 3. What were annual gross commissary sales for 2022? 4. What are your annual commissary sales excluding postage, phone time, care packages and sales tax? 5. What is your current commissary commission rate? 6. What is the estimated start date of the project? 7. Does the facility utilize a Friends and Family ordering website? a. If yes, what were annual web sales in 2022? b. Does the facility receive a commission on web sales? If yes, what is the commission rate on web sales? c. How often is an inmate permitted to receive web sales? 8. May we have copies of the last three months commissary sales invoices? 9. May we have a product sales report for one (1) month? 10. May we have copies of the last three months care pack sales invoices? 11. What is the weekly spending limit for commissary? 12. What is the current transaction fees on the deposit kiosk in the lobby? 13. Does the intake kiosk charge a fee? 14. Does the commissary vendor provide a debit card release system? 15. Please provide a list of all equipment (computers, printers, kiosks, inmate vending machines, servers, etc.) provided by the current commissary vendor. 16. Does the facility utilize a secure messaging feature on the dorm kiosks? a. If no, is the facility interested in a secure messaging feature for inmates to send messages via a secure portal to pre-approved friends and family? All messages are reviewable and searchable. 17. What is the total weekly spending limit for the inmates for commissary for all items, including food, hygiene, and clothing? 18. What is the average number of commissary orders placed per week? 19. Does the current vendor provide your indigent kits? If yes what products (please include size) are in the indigent kit? a. What is the cost of the indigent kit? 20. What other fees does the facility have? (ie. Medical, Housing etc.?) 21. In regards to the on-site delivery employee: a. How many delivery personnel does the vendor employ? b. What is their current rate of pay? c. How many hours per week do they work? 22. Who is your current food vendor? 23. May we have a copy of your current commissary agreement? 24. What inmate trust accounting program is the facility currently utilizing? 25. What Jail Management system does the facility use? 26. Will any additional wiring be required within the facility? 27. Is the facility currently utilizing inmate tablets? a. If yes, who provides the tablets? 28. Does the facility utilize video visitation? a. If yes, who provides the service?
Response: Please note: we expect the proposer to submit their own product list and pricing. 1. What is your current ADP? 150 2. May we have a copy of your current menu with pricing? N/A 3. What were annual gross commissary sales for 2022? Last three (3) months sales were $42,097.90 4. What are your annual commissary sales excluding postage, phone time, care packages and sales tax? See question # 3 5. What is your current commissary commission rate? N/A 6. What is the estimated start date of the project? To be determine 7. Does the facility utilize a Friends and Family ordering website? The commissary company site a. If yes, what were annual web sales in 2022? Last 3 months $13,093.79 b. Does the facility receive a commission on web sales? Yes If yes, what is the commission rate on web sales? N/A c. How often is an inmate permitted to receive web sales? 1 pack per week per inmate 8. May we have copies of the last three months commissary sales invoices? NO 9. May we have a product sales report for one (1) month? NO 10. May we have copies of the last three months care pack sales invoices? NO 11. What is the weekly spending limit for commissary? $50 food and unlimited hygiene 12. What is the current transaction fees on the deposit kiosk in the lobby? Cash $5000 fee $3.95 and CC up to $300 fee $5.95 13. Does the intake kiosk charge a fee? NO 14. Does the commissary vendor provide a debit card release system? NO 15. Please provide a list of all equipment (computers, printers, kiosks, inmate vending machines, servers, etc.) provided by the current commissary vendor. Printers, Servers, & Kiosks 16. Does the facility utilize a secure messaging feature on the dorm kiosks? Not currently a. If no, is the facility interested in a secure messaging feature for inmates to send messages via a secure portal to pre-approved friends and family? NO All messages are reviewable and searchable. 17. What is the total weekly spending limit for the inmates for commissary for all items, including food, hygiene, and clothing? See question #11 18. What is the average number of commissary orders placed per week? Mar, Apr, May 1,089 19. Does the current vendor provide your indigent kits? Yes If yes what products (please include size) are in the indigent kit? N/A a. What is the cost of the indigent kit? N/A 20. What other fees does the facility have? (ie. Medical, Housing etc.?) Medical, Property damage, wrist band, etc. 21. In regards to the on-site delivery employee: a. How many delivery personnel does the vendor employ? 1 b. What is their current rate of pay? Paid by commissary vendor c. How many hours per week do they work? 2-3 hours 22. Who is your current food vendor? McDaniel Supply Company 23. May we have a copy of your current commissary agreement? NO 24. What inmate trust accounting program is the facility currently utilizing? Commissary company provide 25. What Jail Management system does the facility use? Spillman 26. Will any additional wiring be required within the facility? NO 27. Is the facility currently utilizing inmate tablets? NO a. If yes, who provides the tablets? 28. Does the facility utilize video visitation? Yes a. If yes, who provides the service? IC Solutions
Posted: 6/22/2023
Question: 1. Can the County please provide the current commissary list with pricing? 2. Please provide the sales, less phone time or tax (net of), over each of the last three full commissary months. 3. Please provide the Average Daily Population for each of the past 12 months. 4. What is the current commission rate? Does the County receive the same commission rate on all categories of items (excluding postage)? 5. How many individual inmate orders were delivered per month for March, April and May? 6. Does the jail currently utilize any package programs? a. If so, what is the current commission rate? b. If so, what are the current gross sales on the package program for the last 3 months? c. How many orders are placed through the package program per month/quarter? d. What is the spending limit on the package program? 7. What is the spending limit per inmate per order? 8. Please provide the following: a. JMS company name and contact person: b. JMS company contact's phone number: c. JMS company contact's email address: 9. Does the jail currently utilize any type of deposit services? a. If so what is the fee structure? i.e. Credit card, phone, web deposits, cash via kiosk FEE STRUCTURE Gross Amount Deposited Credit Card Web Credit Card Phone Credit Card at Lobby Kiosk Cash at Lobby Kiosk $0.01 - $19.99 $20.00 - $99.99 $100.00 - $199.99 $200.00 - $300.00 b. Please breakout the average dollar amount received by type for each of the following: -Phone -Web -Kiosk c. Please breakout the average transaction volume by type (phone, web, and kiosk)? 10. Does the County currently receive a commission on trust fund deposits? If so, what is it? 11. Will the vendor be responsible for the wiring and installation of the kiosks required in the RFP? 12. How many housing unit kiosk are needed? 13. Will the vendor be responsible for removing the cash from the lobby deposit kiosks? 14. Does the jail utilize any other programs in which inmates purchase food items outside of commissary? a. If so, what is sold and what are the current sales for March, April and May? b. If so, what is the commission rate on these products? 15. How does the County handle confidential documents submit by the vendor such as financial statements or customer references? Typically Keefe will include financial statements in a sealed envelope marked “confidential” to ensure those documents are excluded from being released as public information. Customer references will be stamped confidential as well to prevent public release. 16. If Vending Option is selected, please identify the Size of available space (if applicable) for work and/or storage: 17. How many floors/tiers/pods to deliver to per facility? 18. What is approximate distance from work/storage area to farthest delivery point? (Can be explained in minutes’ walking distance) 19. Constraints and restraints around passing out commissary (including times commissary cannot be delivered). 20. Scope of work i. Will commissary staff be responsible for managing inmate deposits/disbursement? ii. Will we be passing out (Place a yes or no after every category): a. Commissary? YES- b. Securepak? c. Property? 21. Will an officer always be present when passing out commissary? 22. What annual training is required for existing employees? How long is the training? 23. Please list any special facility requirements: a. Do orders need to pass through a metal detector/x-ray? b. Any non-standard/narrow doorways, elevators, or passages? If so, size? 24. Is a loading dock available? 25. Can the loading dock/facility accommodate a 53’ trailer? 26. Can we leave our truck parked on the dock while delivery is completed? 27. Will this be a one-day delivery schedule or other (two-day, anytime in following week, etc.)? 28. Will any special equipment/services (e.g., lift gate, driver assistance) be needed at time of delivery? 29. Does the county require a bond for this specific contract? 30. In reference to Section 1.11 – Data must be backed up onsite. Would the county accept a cloud-based software/backup solution? 31. In reference to Section 13 (G) Insurance Requirements, Would the county consider modifying the verbiage in the RFP to read as: (G) The Contractor/vendor shall not cause any insurance to be canceled or permit any insurance to lapse. All insurance policies shall contain a clause to the effect that the policy shall not be canceled until fifteen (15) days after the County has been sent written notice. Certificates of Insurance shall contain transcript from the proper office of the insurer, the location, and the operations to which the insurance applies, the expiration date, and the above-mentioned notice of cancellation clause.
Response: 1. Can the County please provide the current commissary list with pricing? Vendor is to propose their rate. That information is not available during the proposal process 2. Please provide the sales, less phone time or tax (net of), over each of the last three full commissary months. $42,097.90 3. Please provide the Average Daily Population for each of the past 12 months. june 111, july 112, aug 113, sept 114, oct 116, nov 118, dec 119, jan 125, feb 127, mar 129, apr 130, may 141 4. What is the current commission rate? Does the County receive the same commission rate on all categories of items (excluding postage)? Vendor is to propose their rate. That information is not available during the proposal process 5. How many individual inmate orders were delivered per month for March, April and May? 1, 089 6. Does the jail currently utilize any package programs? yes a. If so, what is the current commission rate? Vendor is to propose their rate. That information is not available during the proposal process b. If so, what are the current gross sales on the package program for the last 3 months? $13,093.79 c. How many orders are placed through the package program per month/quarter? mar 202, apr 205, and may 169 d. What is the spending limit on the package program? 1 pack per week per inmate 7. What is the spending limit per inmate per order? $50 in food and unlimited hygiene 8. Please provide the following: a. JMS company name and contact person: b. JMS company contact's phone number: c. JMS company contact's email address: Spillman/843-255-4003/reginaa@bcgov.net 9. Does the jail currently utilize any type of deposit services? Online deposits and mail a. If so what is the fee structure? i.e. Credit card, phone, web deposits, cash via kiosk FEE STRUCTURE Gross Amount Deposited Credit Card Web Credit Card Phone Credit Card at Lobby Kiosk Cash at Lobby Kiosk $0.01 - $19.99 $20.00 - $99.99 $100.00 - $199.99 $200.00 - $300.00 cash - $5000 fee $3.95 and CC up to $300 fee $5.95 b. Please breakout the average dollar amount received by type for each of the following: -Phone -Web -Kiosk N/A c. Please breakout the average transaction volume by type (phone, web, and kiosk)? N/A 10. Does the County currently receive a commission on trust fund deposits? If so, what is it? NO 11. Will the vendor be responsible for the wiring and installation of the kiosks required in the RFP? Wiring – No, installation - yes 12. How many housing unit kiosk are needed? 8 13. Will the vendor be responsible for removing the cash from the lobby deposit kiosks? yes 14. Does the jail utilize any other programs in which inmates purchase food items outside of commissary? NO a. If so, what is sold and what are the current sales for March, April and May? b. If so, what is the commission rate on these products? 15. How does the County handle confidential documents submit by the vendor such as financial statements or customer references? Typically Keefe will include financial statements in a sealed envelope marked “confidential” to ensure those documents are excluded from being released as public information. Customer references will be stamped confidential as well to prevent public release. Any personal or proprietary information should be marked “confidential” and will not be released to public through FOIA or other means. 16. If Vending Option is selected, please identify the Size of available space (if applicable) for work and/or storage: NO 17. How many floors/tiers/pods to deliver to per facility? Two floors and 7 pods 18. What is approximate distance from work/storage area to farthest delivery point? (Can be explained in minutes’ walking distance) 3-5 minutes 19. Constraints and restraints around passing out commissary (including times commissary cannot be delivered). No later than 10am on delivery day 20. Scope of work i. Will commissary staff be responsible for managing inmate deposits/disbursement? No ii. Will we be passing out (Place a yes or no after every category): a. Commissary? yes b. Securepak? yes c. Property? no 21. Will an officer always be present when passing out commissary? yes 22. What annual training is required for existing employees? How long is the training? None 23. Please list any special facility requirements: a. Do orders need to pass through a metal detector/x-ray? no b. Any non-standard/narrow doorways, elevators, or passages? If so, size? no 24. Is a loading dock available? yes 25. Can the loading dock/facility accommodate a 53’ trailer? yes 26. Can we leave our truck parked on the dock while delivery is completed? yes 27. Will this be a one-day delivery schedule or other (two-day, anytime in following week, etc.)? 1 day delivery schedule 28. Will any special equipment/services (e.g., lift gate, driver assistance) be needed at time of delivery? yes 29. Does the county require a bond for this specific contract? yes 30. In reference to Section 1.11 – Data must be backed up onsite. Would the county accept a cloud-based software/backup solution? yes 31. In reference to Section 13 (G) Insurance Requirements, Would the county consider modifying the verbiage in the RFP to read as: (G) The Contractor/vendor shall not cause any insurance to be canceled or permit any insurance to lapse. All insurance policies shall contain a clause to the effect that the policy shall not be canceled until fifteen (15) days after the County has been sent written notice. Certificates of Insurance shall contain transcript from the proper office of the insurer, the location, and the operations to which the insurance applies, the expiration date, and the above-mentioned notice of cancellation clause. N/A