Title: Consulting Services for Customer Information System Evaluation and Selection

Deadline: 10/20/2015 2:00 PM   (UTC-05:00) Eastern Time (US & Canada)

Status: Deadline Expired

Solicitation Number: 2015-CA31

Description: The Clayton County Water Authority (CCWA) will open sealed proposals from vendors at its office located at 1600 Battle Creek Road, Morrow, Georgia 30260, on Tuesday, October 20, 2015 at 2:00 p.m. (local time) for Consulting Services for Customer Information System Evaluation and Selection. Any proposals received after the specified time will not be considered. A non-mandatory Pre-Proposal Conference Call will be held on Tuesday, October 6, 2015 at 2:00 p.m. (local time). Vendors interested in participating in the conference call meeting should email our Procurement Department at ccwa_procurement@ccwa.us no later than Tuesday, October 6, 2015 by noon. The email needs to include the participant’s phone number and CCWA will provide call in instructions. The purpose of RFP is to enable CCWA to select proposers which can provide the best solution and services and possess highly qualified and reliable personnel that specialize in customer information systems to assist in assessing the CCWA’s current customer service objectives, evaluating current technology and CIS products to determine requirements for a CIS and associated modules including but not limited to Mobile Workforce Management, Customer portal, and Meter Data Management and to assist in acquisition and implementation of such a system. In an effort to promote responsible environmental practices the proposal package is available in electronic (Adobe PDF) format and can be requested by calling 770-960-5223, M-F, 8:00 am - 5:00 pm or by e-mail to CCWA_Procurement@ccwa.us. Proposers will need to provide contact information and an email address and any file size transfer limits to insure email transmittals can be made. A hardcopy proposal package can also be requested at a cost of $25.

Pre-Bid Meeting Date: 10/6/2015 2:00 PM

Pre-Bid Meeting Details: A non-mandatory Pre-Proposal Conference Call will be held on Tuesday, October 6, 2015 at 2:00 p.m. (local time). Vendors interested in participating in the conference call meeting should email our Procurement Department at ccwa_procurement@ccwa.us no later than Tuesday, October 6, 2015 by noon. The email needs to include the participant’s phone number and CCWA will provide call in instructions.

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