Title: 911/ EMERGENCY OPERATIONS CENTER (E.O.C.) AUDIO VISUAL EQUIPMENT MAINTENANCE

Deadline: 6/3/2022 3:00 PM   (UTC-06:00) Central Time (US & Canada)

Status: Deadline Expired

Solicitation Number: ITQ PS 39-22

Description: Okaloosa County seeks a vendor capable of providing annual audio visual/video system maintenance and support. Okaloosa County EOC had an extensive audio visual system (AV) that was installed in 2009/2010. The continued warranty service (for the replacement of any defective parts and the maintenance of the AV system ) and the continued service agreements to replace the warranty service have both expired.

The vendor shall provide complete system maintenance and emergency support for the entire system and provide warranty service as indicated below should a part fail or become defective, that was covered under the original maintenance agreement. Vendor shall have a 24-hour, 7-days a week technical support center and on call staff. The preventative maintenance package must include annual on-site maintenance, replacement parts and equipment, including product manufacturer management; labor including a toll free line with 2-hr call back time limit

Pre-Bid Meeting Date: 5/25/2022 1:00 PM

Pre-Bid Meeting Details: Please sign up if you plan to attend the pre-bid meeting. A mandatory pre-bid meeting will be held at 1:00 P.M. (CST) on May 19, 2022, held at Okaloosa County Emergency Operations Center located at 90 College Blvd. East, Niceville, Florida 32547. A site visit will be held at this address.

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