Town of Bluffton Sealed Solicitation
Title: Network and On-Call IT Services RFP
Deadline: 7/27/2021 2:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: Awarded
Solicitation Number: 2022-02
Description:
The Town of
Bluffton, South Carolina (Town) is seeking proposals from interested and
qualified firms with past, proven, positive experiences in providing Tier 3 network, server, general IT service and
on-call/as-needed maintenance thereof under a combination fixed
price/hourly rate master services agreement.
The target start date for performing these services is July 2021.
The Town intends to award one non-exclusive Master Services contract to the firm that presents the proposal considered to be of the best value to the Town for a period of one (1) year with the option to renew for four (4) additional 1 year periods. The contract holder will have an opportunity to offer a reasonable rate increase if provided in writing 90 days before any renewal period.
Documents:
| Documents as of 6/30/2021 |
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Addition 1
Posted: 7/9/2021
Type of Addition: Addendum 1
Overview: Q&A and one attachment
Documents:
Question 1
Posted: 7/7/2021
Question: Q1: Do you currently have a vendor providing these services? Q1A: If yes are you satisfied with the current provider? Q1B: If no does the Town have experience in working with a vendor in this sort of relationship
Response: See Addendum 1
Question 2
Posted: 7/7/2021
Question: Q2: On pricing do you want travel separated from hourly rate?
Response: See Addendum 1
Question 3
Posted: 7/7/2021
Question: Q3: Do you have an estimation of the number of monthly or annual requests for each of the requested line items?
Response: See Addendum 1
Question 4
Posted: 7/7/2021
Question: Is the Town willing to accept the Cisco and Cisco Meraki certifications/CSCO ID at time of award, instead of at time of bid response, if there is proof the process for getting these certifications has been started?
Response: See Addendum 1
Question 5
Posted: 7/7/2021
Question: Does the town have an incumbent vendor for Network and On-Call IT Services? If so, what is the vendor and what are their rates?
Response: See Addendum 1
Question 6
Posted: 7/7/2021
Question: Can we receive a copy of the current contract the Town has with the vendor currently providing Network and On-Call IT Services?
Response: See Addendum 1
Question 7
Posted: 7/7/2021
Question: How much has the Town spent on Network and On-Call IT Services in 2019 and 2020?
Response: See Addendum 1
Posted: 7/9/2021
Type of Addition: Addendum 1
Overview: Q&A and one attachment
Documents:
Posted: 7/7/2021
Question: Q1: Do you currently have a vendor providing these services? Q1A: If yes are you satisfied with the current provider? Q1B: If no does the Town have experience in working with a vendor in this sort of relationship
Response: See Addendum 1
Posted: 7/7/2021
Question: Q2: On pricing do you want travel separated from hourly rate?
Response: See Addendum 1
Posted: 7/7/2021
Question: Q3: Do you have an estimation of the number of monthly or annual requests for each of the requested line items?
Response: See Addendum 1
Posted: 7/7/2021
Question: Is the Town willing to accept the Cisco and Cisco Meraki certifications/CSCO ID at time of award, instead of at time of bid response, if there is proof the process for getting these certifications has been started?
Response: See Addendum 1
Posted: 7/7/2021
Question: Does the town have an incumbent vendor for Network and On-Call IT Services? If so, what is the vendor and what are their rates?
Response: See Addendum 1
Posted: 7/7/2021
Question: Can we receive a copy of the current contract the Town has with the vendor currently providing Network and On-Call IT Services?
Response: See Addendum 1
Posted: 7/7/2021
Question: How much has the Town spent on Network and On-Call IT Services in 2019 and 2020?
Response: See Addendum 1