Arlington County Government Open Until Resolved RFP
Title: 24-DHS-RFP-301 Client Service Management System and Homeless Management Information System
Deadline: 4/15/2024 4:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: In Review
Solicitation Number: 24-DHS-RFP-301
Description: The purpose of this solicitation and subsequent agreement is to secure the services of a contractor for the provision of two configurable, commercial off the shelf (COTS), cloud-based packages (together the “System”). The Customer Service and Case Management System (CSMS) will be the first COTS package, covering all present and future needs of the County (as detailed in Attachments B and C) for customer service, client intake, client program participation, and client case management. The second COTS package will consist of a Homeless Management Information System (HMIS) that adheres to the current and future requirements from the County and Housing and Urban Development (HUD) (as detailed in Attachment E - Homeless Management System (HMIS) Technical and Functional Requirements).
Documents:
Addition 1
Posted: 3/13/2024
Type of Addition: Addendum No. 1
Overview: Arlington County (hereinafter referred to as the “County”) Request for Proposals (RFP) No. 24-DES- RFP-
301 for a Cloud Based Commercial Off the Shelf (COTS) and Highly Configurable Customer Service and
Case Management System (CSMS and a Homeless Management Information System (HMIS) )is amended
as follows:
• THE SUMMARY OF THE NON-MANDATORY PREPROPOSAL CONFERENCE HELD ON FEBRUARY 22, 2024
IS AS FOLLOWS:
During the optional Preproposal Conference, the County reviewed the RFP and highlighted key information such as: key proposal deadlines; communication procedures (i.e. all communication
relating to the solicitation must be submitted via the “Submit a Question” function Vendor Registry; no outside communication is permissible); proposal submission requirements.
Additionally, Offerors were reminded that each Offeror must review the RFP in its entirety and ask any questions they may have.
• THE OPTIONAL PREPROPOSAL CONFERENCE POWERPOINT AND SIGN-IN SHEETS ON
THURSDAY, FEBRUARY 22, 2024 AT 11:00 A.M. ARE ATTACHED.
Solicitation #: 24-DHS-RFP-301
Documents:
Addition 2
Posted: 4/9/2024
Type of Addition: Addendum
Documents:
Addition 3
Posted: 4/19/2024
Type of Addition: In Review
Overview: Evaluation of Proposals
Addition 4
Posted: 4/19/2024
Type of Addition: In Review
Overview: Evaluation of Proposals
Addition 5
Posted: 4/19/2024
Type of Addition: In Review
Overview: Evaluation of Proposals
Posted: 3/13/2024
Type of Addition: Addendum No. 1
Overview: Arlington County (hereinafter referred to as the “County”) Request for Proposals (RFP) No. 24-DES- RFP-
301 for a Cloud Based Commercial Off the Shelf (COTS) and Highly Configurable Customer Service and
Case Management System (CSMS and a Homeless Management Information System (HMIS) )is amended
as follows:
• THE SUMMARY OF THE NON-MANDATORY PREPROPOSAL CONFERENCE HELD ON FEBRUARY 22, 2024
IS AS FOLLOWS:
During the optional Preproposal Conference, the County reviewed the RFP and highlighted key information such as: key proposal deadlines; communication procedures (i.e. all communication
relating to the solicitation must be submitted via the “Submit a Question” function Vendor Registry; no outside communication is permissible); proposal submission requirements.
Additionally, Offerors were reminded that each Offeror must review the RFP in its entirety and ask any questions they may have.
• THE OPTIONAL PREPROPOSAL CONFERENCE POWERPOINT AND SIGN-IN SHEETS ON
THURSDAY, FEBRUARY 22, 2024 AT 11:00 A.M. ARE ATTACHED.
Solicitation #: 24-DHS-RFP-301
Documents:
Posted: 4/19/2024
Type of Addition: In Review
Overview: Evaluation of Proposals
Posted: 4/19/2024
Type of Addition: In Review
Overview: Evaluation of Proposals
Posted: 4/19/2024
Type of Addition: In Review
Overview: Evaluation of Proposals