Fayette County Public Schools Sealed Solicitation

Title: Employee Assistance Program (EAP)

Deadline: 9/19/2024 2:00 PM   (UTC-05:00) Eastern Time (US & Canada)

Status: Awarded

Solicitation Number: 54-24

Description:

Fayette County Public Schools is soliciting proposals for the following types of fringe benefit insurance coverages as provided by the Board for employees: Employee Assistance Program (EAP).


Documents:

Documents as of 9/5/2024
RFP_54_24_Employee_Assistance_Program.pdf
Addition 1

Posted: 9/10/2024

Type of Addition: Addendum

Overview: Attached are Utilization Reports that have been request through the question section.

Documents:

Addition 2

Posted: 11/26/2024

Type of Addition: Award Information

Overview: Awarded to Telus Health

Documents:

Question 1

Posted: 9/9/2024

Question: Will you accept electronic signatures on all proposal forms?

Response: Yes

Question 2

Posted: 9/9/2024

Question: How long has Telus been providing services to the organization?

Response: 2 Years

Question 3

Posted: 9/9/2024

Question: Please confirm that pricing should be based on 6,000 employees.

Response: Yes

Question 4

Posted: 9/9/2024

Question: What is the current number of counseling sessions allowed per member per issue per year?

Response: Based on situational need

Question 5

Posted: 9/9/2024

Question: How many hours of the following services are included within the current EAP contract per year? • Onsite training/orientation/educational seminars • Onsite health fair/event participation • Onsite critical incident support events (# events/# hours) • Webinar training

Response: Would like to know what you can provide and cost not based on what current provider is doing.

Question 6

Posted: 9/9/2024

Question: How many total hours of the following services were utilized in each of the last two (2) years? • Onsite training/orientation/educational seminars • Onsite health fair/event participation • Onsite critical incident support events (# events/# hours) • Webinar training

Response: • Onsite training/orientation/educational seminars - 1 hour • Onsite health fair/event participation 3 hours • Onsite critical incident support events (# events/# hours) 0 • Webinar training - 6 hours

Question 7

Posted: 9/9/2024

Question: Please provide copies of 2021, 2022, and 2023 EAP utilization reports.

Response: Reports have been added for Dec 2022 to November 2023 and Dec 2023 to May 2024

Question 8

Posted: 9/9/2024

Question: If utilization reports are not available, please provide the following for each of the last 2 years and YTD: • Number of employees on which the report is based • Total number of clinical cases • Total number of work-life cases • Total number of clinical sessions

Response: We have already responded to this question. Please see the public solicitation.

Question 9

Posted: 9/9/2024

Question: What are the three components that are most important to you in an EAP?

Response: Scope of Work outlines key components we are looking for in a provider.

Question 10

Posted: 9/11/2024

Question: Can all documents and responses be submitted online only? (Looking for confirmation that no hard copies are required to be mailed).

Response: Yes, all responses can be submitted electronically OR as a hard copy but both are not required.

Posted: 9/10/2024

Type of Addition: Addendum

Overview: Attached are Utilization Reports that have been request through the question section.

Documents:

Posted: 11/26/2024

Type of Addition: Award Information

Overview: Awarded to Telus Health

Documents:

Posted: 9/9/2024

Question: Will you accept electronic signatures on all proposal forms?

Response: Yes

Posted: 9/9/2024

Question: How long has Telus been providing services to the organization?

Response: 2 Years

Posted: 9/9/2024

Question: Please confirm that pricing should be based on 6,000 employees.

Response: Yes

Posted: 9/9/2024

Question: What is the current number of counseling sessions allowed per member per issue per year?

Response: Based on situational need

Posted: 9/9/2024

Question: How many hours of the following services are included within the current EAP contract per year? • Onsite training/orientation/educational seminars • Onsite health fair/event participation • Onsite critical incident support events (# events/# hours) • Webinar training

Response: Would like to know what you can provide and cost not based on what current provider is doing.

Posted: 9/9/2024

Question: How many total hours of the following services were utilized in each of the last two (2) years? • Onsite training/orientation/educational seminars • Onsite health fair/event participation • Onsite critical incident support events (# events/# hours) • Webinar training

Response: • Onsite training/orientation/educational seminars - 1 hour • Onsite health fair/event participation 3 hours • Onsite critical incident support events (# events/# hours) 0 • Webinar training - 6 hours

Posted: 9/9/2024

Question: Please provide copies of 2021, 2022, and 2023 EAP utilization reports.

Response: Reports have been added for Dec 2022 to November 2023 and Dec 2023 to May 2024

Posted: 9/9/2024

Question: If utilization reports are not available, please provide the following for each of the last 2 years and YTD: • Number of employees on which the report is based • Total number of clinical cases • Total number of work-life cases • Total number of clinical sessions

Response: We have already responded to this question. Please see the public solicitation.

Posted: 9/9/2024

Question: What are the three components that are most important to you in an EAP?

Response: Scope of Work outlines key components we are looking for in a provider.

Posted: 9/11/2024

Question: Can all documents and responses be submitted online only? (Looking for confirmation that no hard copies are required to be mailed).

Response: Yes, all responses can be submitted electronically OR as a hard copy but both are not required.