The Contractor will provide maintenance and repair services to all wells and pumps as requested by the City. These services include but are not limited to pulling and inspection of the well/pump that is in need of maintenance and/or repair, variable frequency drive unit repair/replacement, removal of motor, clean, dip, bake, rewind, balance, voltage testing, shaft/column/volute repair, replace bearings, re-installation, and start-up. The City also has the need to rehabilitate the existing wells when there is a decrease in capacity, bacteriological problem, or other well production issue. The contractors are required to provide appropriate tools, equipment, materials, and personnel to successfully complete the cleaning and disinfection of the wells. Customer service will be paramount in not only performing timely maintenance and repair but also providing the best customer service possible to the City in working in a professional and helpful manner.