Arlington County Government Sealed Solicitation
Title: 23-OEM-RFP-567 Commercial-Off-The-Shelf Computer Aided Dispatch and Complementary Mobile Product
Deadline: 5/23/2023 3:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: Awarded
Solicitation Number: 23-OEM-RFP-567
Description: The intent of this solicitation and resulting agreement is to obtain the services of a qualified contractor to provide a commercial-off-the-shelf (COTS) Computer Aided Dispatch (CAD) and complementary Mobile product as well as associated interfaces (collectively “System”). In addition to the requested software, the selected vendor will be providing services for the implementation, training, and support of the selected software.
Pre-Bid Meeting Date: 4/17/2023 1:00 PM
Pre-Bid Meeting Details: Please sign up if you plan to attend the pre-bid meeting.A virtual preproposal conference will be held at 1:00 p.m., April 17, 2023, on Microsoft Teams to allow potential Offerors an opportunity to obtain clarification of the specifications and requirements of the solicitation. To join the meeting, please click the link in the solicitation document, or join by dialing +1 347-973-6905 and enter Conference ID 847307265#. ATTENDANCE AT THE PREPROPOSAL CONFERENCE IS OPTIONAL. Minutes of the preproposal conference will be recorded by the County and may be incorporated into the solicitation documents through an Addendum. Interested Offerors are, however, urged to attend.
Documents:
| Documents as of 4/7/2023 |
|---|
| Exhibit G - Table of Conformance.xlsx |
| Attachment A - Pricing Sheet.xlsx |
| 23-OEM-RFP-567 CAD System.pdf |
Addition 1
Posted: 4/25/2023
Type of Addition: Addendum 1
Overview: The purpose of this Addendum 1 is to respond to questions received by the deadline.
Documents:
Addition 2
Posted: 5/23/2023
Type of Addition: In Review
Question 1
Posted: 4/17/2023
Question: Can you please provide us with the number of sworn officers for each of the agencies that are included in the dispatch system
Response: Please see Addendum 1.
Question 2
Posted: 4/18/2023
Question: The County provided the average number of incidents annually for Arlington County as approximately 278,000 for Fiscal Year (FY) 22. Should we consider this the total Calls for Service (CFS) processed by the County in FY 22? If not, what was the total CFS processed for all agencies by the County in FY 22.
Response: Please see Addendum 1.
Question 3
Posted: 4/18/2023
Question: "Relative to the ASAP to PSAP capability, please answer the following with respect to the County's GIS data that will support CAD address verification: Is address point data used? Is centerline data used? Provide the format of available data (.i.e. shapefile, dbf, spreadsheet, etc) Provide GIS data platform (i.e. Esri, etc)"
Response: Please see Addendum 1.
Question 4
Posted: 4/18/2023
Question: "Relative to the ASAP to PSAP capability, please provide the following implementation information: Provide the population served by the agencies in this ASAP implementation Number of PSAPs where alarm calls are accepted via telephone from alarm companies Does the PSAP receive calls from alarm companies and dispatch into other jurisdictions?"
Response: Please see Addendum 1.
Question 5
Posted: 4/18/2023
Question: Has the County made a selection for a Structured Emergency Dispatch Protocol solution?
Response: Please see Addendum 1.
Question 6
Posted: 4/18/2023
Question: In order to ensure the best quality response and ample timing of the agency for answers to questions, will the County allow for a 2 week extension to the current RFP due date?
Response: Please see Addendum 1.
Question 7
Posted: 4/19/2023
Question: Page 24 of the main RFP document "23-OEM-RFP-567 CAD System" describes the AlertUS application at a high level, but "Exhibit G - Table of Conformance" is missing specific requirements for this interface on the "V. Interfaces" tab, row V.C-3. Does the County have specific requirements for the AlertUS interface, such as direction of data, type of data to be shared, and expected workflow between the CAD system and the application.
Response: Please see Addendum 1.
Question 8
Posted: 4/19/2023
Question: Page 24 of the main RFP document "23-OEM-RFP-567 CAD System" describes the MarcusAlert application and provides additional relevant information on the website provided. However, "Exhibit G - Table of Conformance" is missing specific requirements on the "V. Interfaces" tab, row V.C-4. Does the County have specific requirements for the MarcusAlert interface, such as direction of data, type of data to be shared, and expected workflow between the CAD system and the application.
Response: Please see Addendum 1.
Question 9
Posted: 4/19/2023
Question: Page 24 of the main RFP document "23-OEM-RFP-567 CAD System" describes additional optional interfaces (Watch Desk Software and Call Center as a Service (CCaaS) Software) that are not mentioned in "Exhibit G - Table of Conformance" on the "V. Interfaces" tab. Does the County have specific requirements for these interfaces, such as direction of data, type of data to be shared, and expected workflow between the CAD system and the application? Or are these mentioned for information only and do not require a vendor response.
Response: Please see Addendum 1.
Question 10
Posted: 4/19/2023
Question: For "IV. Infrastructure tab" of "Exhibit G - Table of Conformance", requirement IV.A-1 "Ability to ensure any wireless transmission of data does support Arlington County wireless standards.", please provide a copy or spec for the County's wireless standards.
Response: Please see Addendum 1.
Question 11
Posted: 4/19/2023
Question: Requirement V.B-6 indicates an interface to Structured Emergency Dispatch Protocols. Please specify the EMD vendor (e.g., ProQA, APCO Meds, etc.).
Response: Please see Addendum 1.
Question 12
Posted: 4/19/2023
Question: Requirement V.B-18 indicates integration with Rapid Deploy to ingest information related to the outbound emergency text system. Please describe, in detail, the desired workflow.
Response: Please see Addendum 1.
Question 13
Posted: 4/19/2023
Question: Please provide the number of mobile units to be deployed in the proposed solution with a breakdown between law enforcement, fire, and EMS.
Response: Please see Addendum 1.
Question 14
Posted: 4/19/2023
Question: Please provide the current number of active CAD workstations that are used for dispatching. Please do not include workstations that are strictly used for disaster recovery situations. Please specify if any of the workstations are used for training purposes only.
Response: Please see Addendum 1.
Question 15
Posted: 4/19/2023
Question: Please provide the number of sworn officers by each participating law enforcement agency.
Response: Please see Addendum 1.
Question 16
Posted: 4/19/2023
Question: 1. Exhibit G, Tab V. Interfaces, Items V.C-3 and V.c-4 (AlertUS and MarcusAlert Interfaces) are listed just as TBD for requirements. Is it the County's intention to provide details of these interfaces in an addendum? Or will requirements be determined sometime after the proposal period? 2. Exhibit G, Tab V. Interfaces, Item V.B-18.1: please confirm this line has all required information. It appears to have been cut off.
Response: Please see Addendum 1.
Posted: 4/25/2023
Type of Addition: Addendum 1
Overview: The purpose of this Addendum 1 is to respond to questions received by the deadline.
Documents:
Posted: 5/23/2023
Type of Addition: In Review
Posted: 4/17/2023
Question: Can you please provide us with the number of sworn officers for each of the agencies that are included in the dispatch system
Response: Please see Addendum 1.
Posted: 4/18/2023
Question: The County provided the average number of incidents annually for Arlington County as approximately 278,000 for Fiscal Year (FY) 22. Should we consider this the total Calls for Service (CFS) processed by the County in FY 22? If not, what was the total CFS processed for all agencies by the County in FY 22.
Response: Please see Addendum 1.
Posted: 4/18/2023
Question: "Relative to the ASAP to PSAP capability, please answer the following with respect to the County's GIS data that will support CAD address verification: Is address point data used? Is centerline data used? Provide the format of available data (.i.e. shapefile, dbf, spreadsheet, etc) Provide GIS data platform (i.e. Esri, etc)"
Response: Please see Addendum 1.
Posted: 4/18/2023
Question: "Relative to the ASAP to PSAP capability, please provide the following implementation information: Provide the population served by the agencies in this ASAP implementation Number of PSAPs where alarm calls are accepted via telephone from alarm companies Does the PSAP receive calls from alarm companies and dispatch into other jurisdictions?"
Response: Please see Addendum 1.
Posted: 4/18/2023
Question: Has the County made a selection for a Structured Emergency Dispatch Protocol solution?
Response: Please see Addendum 1.
Posted: 4/18/2023
Question: In order to ensure the best quality response and ample timing of the agency for answers to questions, will the County allow for a 2 week extension to the current RFP due date?
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Page 24 of the main RFP document "23-OEM-RFP-567 CAD System" describes the AlertUS application at a high level, but "Exhibit G - Table of Conformance" is missing specific requirements for this interface on the "V. Interfaces" tab, row V.C-3. Does the County have specific requirements for the AlertUS interface, such as direction of data, type of data to be shared, and expected workflow between the CAD system and the application.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Page 24 of the main RFP document "23-OEM-RFP-567 CAD System" describes the MarcusAlert application and provides additional relevant information on the website provided. However, "Exhibit G - Table of Conformance" is missing specific requirements on the "V. Interfaces" tab, row V.C-4. Does the County have specific requirements for the MarcusAlert interface, such as direction of data, type of data to be shared, and expected workflow between the CAD system and the application.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Page 24 of the main RFP document "23-OEM-RFP-567 CAD System" describes additional optional interfaces (Watch Desk Software and Call Center as a Service (CCaaS) Software) that are not mentioned in "Exhibit G - Table of Conformance" on the "V. Interfaces" tab. Does the County have specific requirements for these interfaces, such as direction of data, type of data to be shared, and expected workflow between the CAD system and the application? Or are these mentioned for information only and do not require a vendor response.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: For "IV. Infrastructure tab" of "Exhibit G - Table of Conformance", requirement IV.A-1 "Ability to ensure any wireless transmission of data does support Arlington County wireless standards.", please provide a copy or spec for the County's wireless standards.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Requirement V.B-6 indicates an interface to Structured Emergency Dispatch Protocols. Please specify the EMD vendor (e.g., ProQA, APCO Meds, etc.).
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Requirement V.B-18 indicates integration with Rapid Deploy to ingest information related to the outbound emergency text system. Please describe, in detail, the desired workflow.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Please provide the number of mobile units to be deployed in the proposed solution with a breakdown between law enforcement, fire, and EMS.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Please provide the current number of active CAD workstations that are used for dispatching. Please do not include workstations that are strictly used for disaster recovery situations. Please specify if any of the workstations are used for training purposes only.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: Please provide the number of sworn officers by each participating law enforcement agency.
Response: Please see Addendum 1.
Posted: 4/19/2023
Question: 1. Exhibit G, Tab V. Interfaces, Items V.C-3 and V.c-4 (AlertUS and MarcusAlert Interfaces) are listed just as TBD for requirements. Is it the County's intention to provide details of these interfaces in an addendum? Or will requirements be determined sometime after the proposal period? 2. Exhibit G, Tab V. Interfaces, Item V.B-18.1: please confirm this line has all required information. It appears to have been cut off.
Response: Please see Addendum 1.