St. Johns River Water Management District Sealed Solicitation
Title: ORACLE PRODUCT TECHNICAL SUPPORT
Deadline: 6/20/2019 2:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: Deadline Expired
Solicitation Number: 34465
Description:
The District is seeking a firm to provide technical product support for the District’s licensed Oracle software. Services the selected vendor shall include, but are not limited to:
· Knowledge, understanding and experience with the licensed products
· Installation and software upgrade support
· Capable of providing 24/7/365 technical support
· Provide best practice recommendations and guidance
In addition, Respondent must provide documentation that explains its methodology for supporting its clients in the following areas:
· Managing and applying future product upgrades and patches
· Security vulnerabilities and related issues
· Accessing technical documentation on Oracle products owned by the District without access to Oracle Support
The District has acquired various Oracle technology software products since 2000 to support its mission. Oracle software products currently is use are: Database, Business Intelligence, WebCenter, WebLogic and Internet Application Server, and Enterprise Content Management. The Oracle technology products are used to primarily support internally developed applications for staff and public users. Most applications are database centric, typically three tiers, developed and maintained by in-house staff and deployed to on-site installations. This Agreement may be renewed up to three additional 12-month terms by the mutual and written consent of each party.
Documents:
| Documents as of 6/4/2019 |
|---|
| IFB 34465 Oracle Product Tech Support 05 10 19.pdf |
| 34465 Add 1 5 30 19.pdf |
| 34465 Add 2 6 4 19.pdf |
Addition 1
Posted: 5/30/2019
Type of Addition: Addendum
Overview: Addendum #1
Deadline: 6/20/2019 2:00 PM
Solicitation #: 34465
Documents:
Addition 2
Posted: 6/7/2019
Type of Addition: Addendum
Deadline: 6/20/2019 2:00 PM
Documents:
Posted: 5/30/2019
Type of Addition: Addendum
Overview: Addendum #1
Deadline: 6/20/2019 2:00 PM
Solicitation #: 34465
Documents:
Posted: 6/7/2019
Type of Addition: Addendum
Deadline: 6/20/2019 2:00 PM
Documents: