Rockdale County Sealed Solicitation

Title: Rockdale Water Resources Communications Contact Center Solution

Deadline: 9/28/2023 2:00 PM   (UTC-05:00) Eastern Time (US & Canada)

Status: Awarded

Solicitation Number: 23-21

Description:

DUE DATE EXTENDED TO THURSDAY, SEPTEMBER 28, 2023, AT 2:00 PM

REQUEST FOR PROPOSAL #23-21:
ROCKDALE WATER RESOURCES COMMUNICATIONS CONTACT CENTER SOLUTION

The Rockdale County Board of Commissioners is soliciting sealed proposals from firms or organizations to establish a contract for Rockdale Water Resources Communications Contact Center Solution in Rockdale County.

Any questions and/or misunderstandings that may arise from this RFP must be submitted in writing to Adrienne Brown at Adrienne.m.brown@rockdalecountyga.gov or to the Department of Finance at the address below. Submit questions and/or requests for clarifications regarding this RFP no later than 2:00 P.M., local time, Thursday, September 14, 2023. Written responses will be issued in an addendum. It is the proposer’s responsibility to check the Rockdale County website at www.rockdalecountyga.gov for any addenda that may be issued, prior to submitting a proposal for this RFP. All documents can be downloaded from the Rockdale County website at www.rockdalecountyga.gov.

Sealed proposals are due no later than 2:00 P.M., local time, Thursday, September 21, 2023, at the Department of Finance, 958 Milstead Avenue, Conyers, Georgia 30012. Any proposal received after said time and date will not be considered by OWNER.

Rockdale County reserves the right to reject any or all bids.


Documents:

Documents as of 8/29/2023
RFP 23-21 RWR Communications Contact Center Solution.pdf
Addition 1

Posted: 2/5/2024

Type of Addition: Award Information

Overview: Awarded To: Dialpad, Inc.

Amount: $45,066.00

Posted: 2/5/2024

Type of Addition: Award Information

Overview: Awarded To: Dialpad, Inc.

Amount: $45,066.00