Okaloosa County Sealed Solicitation
Title: Installation, Operation, Maintenance, And Management of ATM Services at Destin-Fort Walton Beach Airport (VPS) Okaloosa County, Florida - EAP
Deadline: 12/18/2024 3:00 PM (UTC-06:00) Central Time (US & Canada)
Status: In Review
Solicitation Number: RFP AP 09-25
Description: The selected contractor will be responsible for the following:
• Installation of ATMs at various locations within the Airport, as designated by the County.
• Anticipate that ATM locations will remain as existing and have a similar footprint.
• Completely turnkey installation (nothing required of County staff for unit to operate).
• No charge for machine, installation, service, maintenance or supplies.
• Operation of the ATMs, ensuring continuous and efficient service for users.
• Maintenance to ensure that the ATMs remain in good working condition, including routine upkeep and repairs.
• Management of all aspects of ATM services, including but not limited to cash replenishment, transaction processing, and reporting to the County.
• Wireless connection to processing networks.
• 24/7 toll-free customer service help (number listed on the ATM).
• Cash insured for all consumer losses.
• Marketing-type signage for the ATM provider may be installed on the machines, with preapproval from the County.
The contractor shall also ensure compliance with all applicable federal, state, and local regulations, including but not limited to those related to security, privacy, and financial operations.
Documents:
| Documents as of 11/12/2024 |
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Addition 1
Posted: 12/9/2024
Type of Addition: Addendum 1
Overview: Addendum 1
Deadline: 12/18/2024 3:00 PM
Solicitation #: RFP AP 09-25
Documents:
Addition 2
Posted: 12/10/2024
Type of Addition: Addendum
Overview: See attached addendum 1
Deadline: 12/18/2024 3:00 PM
Solicitation #: RFP AP 09-25
Documents:
Addition 3
Posted: 12/18/2024
Type of Addition: In Review
Question 1
Posted: 12/4/2024
Question: How many ATMs are currently in place and do you expect to add to the number of ATMs? Please provide the transaction dollar volume, number, and type of transactions (type: surcharged transactions, balance inquiries, balance transfers) per month for the last year. This report can easily be generated by the current provider and assists us in determining the type of equipment and service that will be required. Will there be a need for in-wall ATMs, or will all ATMs be free-standing? What is the current surcharge at each ATM? What is the commission split and/or rent paid by the current provider? Have you experienced any crime or vandalism issues that would be good to know for the new vendor? Will the County provide electrical outlets as well as electrical power for each ATM? Will there be any issue bolting the machines to the floor using four one-half-inch wide and seven-inch deep concrete bolts?
Response: Please see Addendum 1.
Question 2
Posted: 12/4/2024
Question: 1. Can you provide a historic breakdown of surcharged and non-surcharged ATM withdrawals per ATM or as a total? 2. If the answer to question 1 is no, is there any form of historical data you can provide? 3. Can the ATMs be bolted to the floor or wall? 4. What is the current surcharge at each ATM? 5. What is the commission split and/or rent paid by the current provider? 6. Who is the current provider?
Response: Please see Addendum 1.
Posted: 12/9/2024
Type of Addition: Addendum 1
Overview: Addendum 1
Deadline: 12/18/2024 3:00 PM
Solicitation #: RFP AP 09-25
Documents:
Posted: 12/10/2024
Type of Addition: Addendum
Overview: See attached addendum 1
Deadline: 12/18/2024 3:00 PM
Solicitation #: RFP AP 09-25
Documents:
Posted: 12/18/2024
Type of Addition: In Review
Posted: 12/4/2024
Question: How many ATMs are currently in place and do you expect to add to the number of ATMs? Please provide the transaction dollar volume, number, and type of transactions (type: surcharged transactions, balance inquiries, balance transfers) per month for the last year. This report can easily be generated by the current provider and assists us in determining the type of equipment and service that will be required. Will there be a need for in-wall ATMs, or will all ATMs be free-standing? What is the current surcharge at each ATM? What is the commission split and/or rent paid by the current provider? Have you experienced any crime or vandalism issues that would be good to know for the new vendor? Will the County provide electrical outlets as well as electrical power for each ATM? Will there be any issue bolting the machines to the floor using four one-half-inch wide and seven-inch deep concrete bolts?
Response: Please see Addendum 1.
Posted: 12/4/2024
Question: 1. Can you provide a historic breakdown of surcharged and non-surcharged ATM withdrawals per ATM or as a total? 2. If the answer to question 1 is no, is there any form of historical data you can provide? 3. Can the ATMs be bolted to the floor or wall? 4. What is the current surcharge at each ATM? 5. What is the commission split and/or rent paid by the current provider? 6. Who is the current provider?
Response: Please see Addendum 1.