City of Canton Quote
Title: Request for Proposals for an electronic bill payment and presentment (EBPP) system for the City of Canton Utility Billing Department
Deadline: 9/30/2021 4:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: Awarded
Quote Number: 2021-65
Description: Request for Proposals for an electronic bill payment and presentment (EBPP) system for the City of Canton Utility Billing Department.
Documents:
| Documents as of 9/9/2021 |
|---|
| RFP Questionnaire.xlsx |
| EBPP RFP.docx |
Addition 1
Posted: 9/17/2021
Type of Addition: Addendum 1
Overview:
Addendum 1
The following questions
were received and our answers are provided below.
1. Will Canton accept
providers that only pass level 1 payments data?
Answer: On item 40 of
the questionnaire it states “40. Provider must pass ‘Level 3 data’ to the City
of Canton.” Please change this to: What level of payment data will you pass to
the City? Please provide the data level
within the comment’s column.
2. Please provide a breakdown of:
o Residential customers #
o Commercial customers #
· Please provide a breakdown of:
o Residential average bill amount $
o Commercial average bill amount $
· Please confirm how you wish to offer this service
o User pay
o City pay
Our answers are in red.
Please provide a breakdown of:
o Residential customers # 36841
o Commercial customers # 4439
· Please provide a breakdown of:
o Residential average bill
amount $50.35
o Commercial average bill
amount $280.93
· Please confirm how you wish to
offer this service User Pay
End of Addendum 1
Deadline: 9/30/2021 4:00 PM
Addition 2
Posted: 9/24/2021
Type of Addition: Addendum 2
Overview:
Addendum 2
Questions and answers
4 files of requested data
Deadline: 9/30/2021 4:00 PM
Documents:
Addition 3
Posted: 9/27/2021
Type of Addition: Addendum 3
Overview:
Addendum 3
Answers to questions provided on page 2.
Please delete Excel Workbook, RFP Questionnaire and replace with Excel Workbook, RFP Questionnaire_Addendum 3. The original Excel Workbook issued contained Sheet 1 in error.
Deadline: 9/30/2021 4:00 PM
Documents:
Addition 4
Posted: 11/22/2021
Type of Addition: In Review
Overview: The City EBPP System RFP responses are still under review. We plan to schedule interviews with several companies very soon. The City will let you know as soon as there is additional information to share.
Addition 5
Posted: 11/22/2021
Type of Addition: In Review
Overview: The City EBPP System RFP responses are still under review. We plan to schedule interviews with several companies very soon. The City will let you know as soon as there is additional information to share.
Addition 6
Posted: 4/4/2022
Type of Addition: Paymentus Corporation
Overview: Final award is subject to the City's contracting process and the Auditor's certification of funds.
Posted: 9/17/2021
Type of Addition: Addendum 1
Overview:
Addendum 1
The following questions
were received and our answers are provided below.
1. Will Canton accept
providers that only pass level 1 payments data?
Answer: On item 40 of
the questionnaire it states “40. Provider must pass ‘Level 3 data’ to the City
of Canton.” Please change this to: What level of payment data will you pass to
the City? Please provide the data level
within the comment’s column.
2. Please provide a breakdown of:
o Residential customers #
o Commercial customers #
· Please provide a breakdown of:
o Residential average bill amount $
o Commercial average bill amount $
· Please confirm how you wish to offer this service
o User pay
o City pay
Our answers are in red.
Please provide a breakdown of:
o Residential customers # 36841
o Commercial customers # 4439
· Please provide a breakdown of:
o Residential average bill
amount $50.35
o Commercial average bill
amount $280.93
· Please confirm how you wish to
offer this service User Pay
End of Addendum 1
Deadline: 9/30/2021 4:00 PM
Posted: 9/24/2021
Type of Addition: Addendum 2
Overview:
Addendum 2
Questions and answers
4 files of requested data
Deadline: 9/30/2021 4:00 PM
Documents:
Posted: 9/27/2021
Type of Addition: Addendum 3
Overview:
Addendum 3
Answers to questions provided on page 2.
Please delete Excel Workbook, RFP Questionnaire and replace with Excel Workbook, RFP Questionnaire_Addendum 3. The original Excel Workbook issued contained Sheet 1 in error.
Deadline: 9/30/2021 4:00 PM
Documents:
Posted: 11/22/2021
Type of Addition: In Review
Overview: The City EBPP System RFP responses are still under review. We plan to schedule interviews with several companies very soon. The City will let you know as soon as there is additional information to share.
Posted: 11/22/2021
Type of Addition: In Review
Overview: The City EBPP System RFP responses are still under review. We plan to schedule interviews with several companies very soon. The City will let you know as soon as there is additional information to share.
Posted: 4/4/2022
Type of Addition: Paymentus Corporation
Overview: Final award is subject to the City's contracting process and the Auditor's certification of funds.