County of Beaufort Sealed Solicitation
Title: Billing Services for Beaufort County EMS
Deadline: 4/14/2021 3:00 PM (UTC-05:00) Eastern Time (US & Canada)
Status: Awarded
Solicitation Number: RFP 041421
Description:
This is a Request for Proposal
("RFP") for a firm qualified to provide billing services for out
County’s
Pre-Bid Meeting Details: There will be no Pre-Bid meeting
Documents:
| Documents as of 3/11/2021 |
|---|
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Addition 1
Posted: 3/22/2021
Type of Addition: Public Access Answers to Questions
Overview: Please see attached document
Documents:
Addition 2
Posted: 3/22/2021
Type of Addition: Q&A Set 2
Overview: Please see attached document
Documents:
Addition 3
Posted: 4/14/2021
Type of Addition: In Review
Addition 4
Posted: 7/1/2021
Type of Addition: Award Information
Overview: Contract was awarded to EMS Management & Consultants
Question 1
Posted: 3/12/2021
Question: 1. What are the county ALS, ALS2, BLS, SCT, and mileage rates? 2. What were your total transported calls from 2020? 3. What were your net payments for 2020? 4. Is the County open to reevaluating its current rates? 5. Does the County do any non-emergency transports? 6. Has the County exhausted all extensions of their current contract?
Response: Please see Q&A and Public Access Answers Published
Question 2
Posted: 3/22/2021
Question: Please provide the number of billable runs from last year.
Response: Please see Q&A and Public Access Answers Published
Question 3
Posted: 3/22/2021
Question: Please provide your current charge list.
Response: Please see Q&A and Public Access Answers Published
Question 4
Posted: 3/22/2021
Question: Please provide last year’s total charges.
Response: Please see Q&A and Public Access Answers Published
Question 5
Posted: 3/22/2021
Question: Please provide last year’s total payments.
Response: Please see Q&A and Public Access Answers Published
Question 6
Posted: 3/22/2021
Question: Please provide last year’s total contractual adjustments.
Response: Please see Q&A and Public Access Answers Published
Question 7
Posted: 3/22/2021
Question: Please provide last year’s total write-offs.
Response: Please see Q&A and Public Access Answers Published
Question 8
Posted: 3/22/2021
Question: Please provide last year's total payer mix. (i.e. % of Medicare, Medicaid, Commercial Insurance, Self-pay, etc.)
Response: Please see Q&A and Public Access Answers Published
Question 9
Posted: 3/22/2021
Question: What is your desired banking and remittance process? (Will paper payments come into client for deposit or will vendor deposit payments on behalf of client?) Is a lockbox required?
Response: Please see Q&A and Public Access Answers Published
Question 10
Posted: 3/22/2021
Question: Are credit card payments allowed? If yes, who will be responsible for the credit card transaction fees?
Response: Please see Q&A and Public Access Answers Published
Question 11
Posted: 3/22/2021
Question: Who is the county’s current billing vendor?
Response: Please see Q&A and Public Access Answers Published
Question 12
Posted: 3/22/2021
Question: What is the county currently paying for billing services?
Response: Please see Q&A and Public Access Answers Published
Question 13
Posted: 3/22/2021
Question: Are there current pain points with the county’s current billing vendor and/or processes that are prompting this RFP? If so, please provide details.
Response: Please see Q&A and Public Access Answers Published
Question 14
Posted: 3/22/2021
Question: What are the monthly fees paid to ESO Solutions for patient care reporting software?
Response: Please see Q&A and Public Access Answers Published
Question 15
Posted: 3/22/2021
Question: Would the vendor be required to include cellular data plans for each of the 28 Panasonic ToughBooks?
Response: Please see Q&A and Public Access Answers Published
Question 16
Posted: 3/22/2021
Question: Hi, would Beaufort County consider accepting a Proposal from us (CHIM International Corporation) for just the coding and education piece, instead of the coding, education and billing pieces all combined and awarded to one vendor? Please advise, thanks. Sherry Bach, RFP Proposal and Contract Administrator, sbach@chiminternational.com 615.495.8073
Response: No. We require all services.
Question 17
Posted: 3/23/2021
Question: Will the following questions be answered in an additional document? We are unsure if they were missed in the document inadvertently. 1. What is your desired banking and remittance process? (Will paper payments come into client for deposit or will vendor deposit payments on behalf of client?) 2. Are credit card payments allowed? If yes, who will be responsible for the credit card transaction fees? 3. Who is the county’s current billing vendor? 4.Would the vendor be required to include cellular data plans for each of the 28 Panasonic ToughBooks?
Response: 1. What is your desired banking and remittance process? (Will paper payments come into client for deposit or will vendor deposit payments on behalf of client?) Most payments will go through our lockbox in the form of ACH deposits. Remits are obtained by the billing company through their clearinghouse and provided to us for verification of AHC deposit However, we have some insurance companies that send Virtual Credit Card Payments and checks directly to Beaufort County EMS. Those payments are deposited into the Wells Fargo Bank and supporting documentation is sent to our billing company for posting to accounts. 2. Are credit card payments allowed? If yes, who will be responsible for the credit card transaction fees? Credit Card payments are allowed and the billing company pays the processing fees as a service to us. 3. Who is the county’s current billing vendor? EMS Management & Consultants, Inc. 4.Would the vendor be required to include cellular data plans for each of the 28 Panasonic ToughBooks? No
Posted: 3/22/2021
Type of Addition: Public Access Answers to Questions
Overview: Please see attached document
Documents:
Posted: 3/22/2021
Type of Addition: Q&A Set 2
Overview: Please see attached document
Documents:
Posted: 4/14/2021
Type of Addition: In Review
Posted: 7/1/2021
Type of Addition: Award Information
Overview: Contract was awarded to EMS Management & Consultants
Posted: 3/12/2021
Question: 1. What are the county ALS, ALS2, BLS, SCT, and mileage rates? 2. What were your total transported calls from 2020? 3. What were your net payments for 2020? 4. Is the County open to reevaluating its current rates? 5. Does the County do any non-emergency transports? 6. Has the County exhausted all extensions of their current contract?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide the number of billable runs from last year.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide your current charge list.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide last year’s total charges.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide last year’s total payments.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide last year’s total contractual adjustments.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide last year’s total write-offs.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Please provide last year's total payer mix. (i.e. % of Medicare, Medicaid, Commercial Insurance, Self-pay, etc.)
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: What is your desired banking and remittance process? (Will paper payments come into client for deposit or will vendor deposit payments on behalf of client?) Is a lockbox required?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Are credit card payments allowed? If yes, who will be responsible for the credit card transaction fees?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Who is the county’s current billing vendor?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: What is the county currently paying for billing services?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Are there current pain points with the county’s current billing vendor and/or processes that are prompting this RFP? If so, please provide details.
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: What are the monthly fees paid to ESO Solutions for patient care reporting software?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Would the vendor be required to include cellular data plans for each of the 28 Panasonic ToughBooks?
Response: Please see Q&A and Public Access Answers Published
Posted: 3/22/2021
Question: Hi, would Beaufort County consider accepting a Proposal from us (CHIM International Corporation) for just the coding and education piece, instead of the coding, education and billing pieces all combined and awarded to one vendor? Please advise, thanks. Sherry Bach, RFP Proposal and Contract Administrator, sbach@chiminternational.com 615.495.8073
Response: No. We require all services.
Posted: 3/23/2021
Question: Will the following questions be answered in an additional document? We are unsure if they were missed in the document inadvertently. 1. What is your desired banking and remittance process? (Will paper payments come into client for deposit or will vendor deposit payments on behalf of client?) 2. Are credit card payments allowed? If yes, who will be responsible for the credit card transaction fees? 3. Who is the county’s current billing vendor? 4.Would the vendor be required to include cellular data plans for each of the 28 Panasonic ToughBooks?
Response: 1. What is your desired banking and remittance process? (Will paper payments come into client for deposit or will vendor deposit payments on behalf of client?) Most payments will go through our lockbox in the form of ACH deposits. Remits are obtained by the billing company through their clearinghouse and provided to us for verification of AHC deposit However, we have some insurance companies that send Virtual Credit Card Payments and checks directly to Beaufort County EMS. Those payments are deposited into the Wells Fargo Bank and supporting documentation is sent to our billing company for posting to accounts. 2. Are credit card payments allowed? If yes, who will be responsible for the credit card transaction fees? Credit Card payments are allowed and the billing company pays the processing fees as a service to us. 3. Who is the county’s current billing vendor? EMS Management & Consultants, Inc. 4.Would the vendor be required to include cellular data plans for each of the 28 Panasonic ToughBooks? No