Addition 1

Posted: 9/15/2023

Type of Addition: Addendum

Overview: See Addendum 1 attached.

Deadline: 9/28/2023 3:00 PM

Solicitation #: RFP OCSO 23-01

Documents:

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Question 2

Posted: 9/8/2023

Question: Question based on Purchase Cards: Will a prefunded purchase card be a viable option? Would there be an interested in credit cards that receive benefits etc be a viable option? Cindy Stephens 850-362-1222 cindy.stephens@cadencebank.com

Response: See addendum 1 attached.

Question 4

Posted: 9/11/2023

Question: 2. Page 4 – Abandoned Property Savings Account – Do you require this account be a savings account or can it be another type of interest bearing account?

Response: See addendum 1 attached.

Question 6

Posted: 9/11/2023

Question: 4. Page 7 – What type of files does the Sheriff currently utilize for reconciliation? Is it daily or monthly?

Response: See addendum 1 attached.

Question 8

Posted: 9/11/2023

Question: 6. Page 22 – If the description of a service is different than current bank, how would you like us to address?

Response: See addendum 1 attached.

Question 10

Posted: 9/12/2023

Question: Please confirm the due date for responses as page 1, 2 and 11 have different dates/times.

Response: The due date is September 28, 2023 at 3:00 P.M.

Question 12

Posted: 9/12/2023

Question: What is the largest dollar amount of a single ACH file?

Response: See addendum 1 attached.

Question 14

Posted: 9/12/2023

Question: What is your current cardholder reconciliation process for their commercial card transactions?

Response: See addendum 1 attached.

Question 16

Posted: 9/12/2023

Question: Balances on page 23 of the June analysis statement are significantly higher than the average cash balances from 2022 on page 21. To help us recommend the best option to maximize the return on balances with the bank, is the $15MM in balances a better estimate of go forward balances or should we expect 2022 balances to be a better estimate?

Response: See addendum 1 attached.

Question 18

Posted: 9/12/2023

Question: Is the Merchant Provider allowed to Debit their Merchant fees from OSCO’s Checking Account?

Response: See addendum 1 attached.

Question 20

Posted: 9/12/2023

Question: How many merchant accounts will County require for In Person Payments with a Credit Card Terminal and how many for over the Internet (Payment Portals)? Please least out each department and whether it’s for In Person or Internet?

Response: See addendum 1 attached.

Question 22

Posted: 9/12/2023

Question: What Online payment gateway/software will the County use for Online Payments?

Response: See addendum 1 attached.

Question 24

Posted: 9/12/2023

Question: Will OCSO charge a Convenience Fee or a Service/Convenience Fee for Online credit card payments?

Response: See addendum 1 attached.

Question 26

Posted: 9/13/2023

Question: Synovus Bank – Government Solutions General Questions • What are the average and maximum dollar amounts of payroll and vendor files? • What is the annual AP dollar amount excluding payroll? • Are all accounts listed eligible for Account Analysis? If there are accounts that must stand alone, please provide the account name(s). • Describe daily reporting needs and how the reporting is shared / transmitted currently by the bank to the Sheriff’s Office. • How many employees are administrators of the online banking platform? • How many employees approve funds leaving the bank (ACH, wires, positive pay) • Does the Sheriff’s Office utilize scanners for deposits today or will those need to be provided? • Is the equipment owned by the Sheriff’s Office and what models are being used? • Are statements needed by mail or electronically? • How many accounts initiate ACH? • What wire limit is needed by the Sheriff’s Office (daily)? • Does the Sheriff’s Office use an armored car vendor? If so, which provider, and is that a separate contract outside of the banking partnership? • Please provide a sample of the required Account Reconciliation Format (“I”). • On an annual basis, what type of banking supplies are needed? Are checks needed, and if so how many on an annual basis? Are deposits slips needed, and if so are single or duplicate needed, and how many are needed on an annual basis? Are endorsement stamps need, and if so how many? Are additional supplies needed? • Please confirm/verify the RFP Due Date. Wanted to verify if it was 9/28 OR 10/3? Purchasing Card Program • What is the average monthly spend on the current card program and current credit limit on the program? • Are transactions limited to travel and entertainment charges? Is there a single transaction limit restriction for cardholders? • How are cardholders currently coding and submitting their transactions/statements? How are receipts provided? • Do you currently pay any vendors (one-time or reoccurring) with a card? If so, are they paid with a static (same) card # each time or is a single-use virtual card account used? • Are reward points or a cash rebate/statement credit associated with the account? • What is your settlement frequency (monthly, bi-weekly, weekly) and grace period? • Is the Sheriff’s Office logo on the cards?

Response: See addendum 1 attached.

Question 28

Posted: 9/13/2023

Question: Can you further clarify the below Statement? What clients or examples of clients are you looking for the bank to disclose relationships with? B. The bank must provide full disclosure of all existing client relationships that currently or prospectively may give rise to conflicts of interest and disqualification as governed by the codes or rules of professional responsibility and condition

Response: See addendum 1 attached.