Dorchester County Sealed Solicitation

Title: Debt Collection Services for Water & Sewer Department

Deadline: 1/10/2019 2:00 PM   (UTC-05:00) Eastern Time (US & Canada)

Status: Awarded

Solicitation Number: 2019-3282-3309-09

Description: Dorchester County is requesting bids for debt collection services for the Water & Sewer Department. Selected contractor will promptly undertake the collection of all accounts referred by the Dorchester County Water & Sewer Department (DCWS) without regard to the amounts to achieve a maximal recovery of debts. Such procedures are to include, but not be limited to a reasonable number of telephone calls and mail efforts. Skip tracing efforts must be used, both in state and out of state and documented. Legal recommendations and/or request for authorization of suit will be made where all other efforts fail and the cost does not exceed the amount recoverable from the debtor. However, the contractor shall have no authority to file suit on any account referred by the DCWS absent expressed written request from DCWS. 


Documents:

Documents as of 12/7/2018
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Addition 1

Posted: 12/19/2018

Type of Addition: Addendum No. 1

Overview: Please see Addendum No. 1, which includes questions that have been answered as of December 19, 2018.

Documents:

Addition 2

Posted: 12/27/2018

Type of Addition: Addendum No. 2

Overview: Please see attached Addendum No. 2, which extends the deadline for bids to January 10, 2018 at 2:00 pm EST.

Deadline: 1/10/2019 2:00 PM

Documents:

Addition 3

Posted: 12/28/2018

Type of Addition: Addendum No. 3

Overview: Please see attached Addendum No. 3, which lists the rest of questions asked.

Documents:

Addition 4

Posted: 1/14/2019

Type of Addition: In Review

Overview: The bid tabulation available for download is a listing of the bidders and prices which were read aloud at the public opening of the bid. The prices stated have not been reviewed by the County for correctness, nor has a determination been made that the bidders listed have fully met the requirements of the solicitation.

Documents:

Addition 5

Posted: 3/11/2019

Type of Addition: Award Information

Overview: Letter of Intent and Contract sent to Penn Credit Corporation.

Question 1

Posted: 12/12/2018

Question: Total volume of accounts and total dollars submitted to current agency during the past 12 months? How many accounts will be placed monthly? What is the average account balance? Average age of account? What percentage of accounts placed will be residential and/or commercial? Is there a backlog of accounts? Gross $ amount collected during the past 12 months? Average liquidation rate of current agency during the past 12 months? Total commissions paid to current agency during the past 12 months? Current commission rate being paid to agency? Who are the current collection agencies being used? What is the reason for placing this business out for bid (end of contract, dissatisfaction, etc)? What is the length of time between a consumer being considered as delinquent and the consumer being disconnected? What collection activity is performed by DCWS prior to submitting account to collection agency? Do you allow unpaid accounts to be reported to the credit bureaus? Is selected agency allowed to negotiate or discount debtor balances to encourage payments? Does DCWS typically litigate delinquent non-pay accounts?

Response: Please see Addendum No. 1.

Question 2

Posted: 12/19/2018

Question: 1. Who is your current collection vendor(s)? 2. What is the current cost of their services? What is the current cost for legal/litigation collection work? 3. Why are you currently going out to bid? 4. What is the anticipated start date for this contract? 5. Will the successful vendor assume responsibility for any backlog of uncollected accounts? 6. Please provide the following financial and information: Backlog account volume and total value and average age and age range; monthly accounts placed and value of those accounts; historical liquidation value; the different types of accounts. 7. Are you open to another posting option other than a lockbox account? 8. What are your evaluation criteria? What is the percentage weighting for each evaluation criterion? 9. How many copies of the proposal would you like?

Response: Please see Addendum No. 1

Posted: 12/19/2018

Type of Addition: Addendum No. 1

Overview: Please see Addendum No. 1, which includes questions that have been answered as of December 19, 2018.

Documents:

Posted: 12/27/2018

Type of Addition: Addendum No. 2

Overview: Please see attached Addendum No. 2, which extends the deadline for bids to January 10, 2018 at 2:00 pm EST.

Deadline: 1/10/2019 2:00 PM

Documents:

Posted: 12/28/2018

Type of Addition: Addendum No. 3

Overview: Please see attached Addendum No. 3, which lists the rest of questions asked.

Documents:

Posted: 1/14/2019

Type of Addition: In Review

Overview: The bid tabulation available for download is a listing of the bidders and prices which were read aloud at the public opening of the bid. The prices stated have not been reviewed by the County for correctness, nor has a determination been made that the bidders listed have fully met the requirements of the solicitation.

Documents:

Posted: 3/11/2019

Type of Addition: Award Information

Overview: Letter of Intent and Contract sent to Penn Credit Corporation.

Posted: 12/12/2018

Question: Total volume of accounts and total dollars submitted to current agency during the past 12 months? How many accounts will be placed monthly? What is the average account balance? Average age of account? What percentage of accounts placed will be residential and/or commercial? Is there a backlog of accounts? Gross $ amount collected during the past 12 months? Average liquidation rate of current agency during the past 12 months? Total commissions paid to current agency during the past 12 months? Current commission rate being paid to agency? Who are the current collection agencies being used? What is the reason for placing this business out for bid (end of contract, dissatisfaction, etc)? What is the length of time between a consumer being considered as delinquent and the consumer being disconnected? What collection activity is performed by DCWS prior to submitting account to collection agency? Do you allow unpaid accounts to be reported to the credit bureaus? Is selected agency allowed to negotiate or discount debtor balances to encourage payments? Does DCWS typically litigate delinquent non-pay accounts?

Response: Please see Addendum No. 1.

Posted: 12/19/2018

Question: 1. Who is your current collection vendor(s)? 2. What is the current cost of their services? What is the current cost for legal/litigation collection work? 3. Why are you currently going out to bid? 4. What is the anticipated start date for this contract? 5. Will the successful vendor assume responsibility for any backlog of uncollected accounts? 6. Please provide the following financial and information: Backlog account volume and total value and average age and age range; monthly accounts placed and value of those accounts; historical liquidation value; the different types of accounts. 7. Are you open to another posting option other than a lockbox account? 8. What are your evaluation criteria? What is the percentage weighting for each evaluation criterion? 9. How many copies of the proposal would you like?

Response: Please see Addendum No. 1