City of Carlsbad Sealed Solicitation

Title: Emergency Medical Services Billing

Deadline: 6/16/2023 5:00 PM   (UTC-07:00) Mountain Time (US & Canada)

Status: Awarded

Solicitation Number: 2023-07

Description: PURPOSE
City of Carlsbad NM will receive sealed proposals until 5:00 pm [Mountain Time] on June 16, 2023 for a qualified third party billing service to handle 911 pre-hospital Emergency Medical Services (EMS) billing services.

BACKGROUND
Emergency Medical Services in Carlsbad are provided by a full time service. The Carlsbad Fire Department provides services to approximately 32,000 permanent residents, however, due to the proximity to oil and gas exploration and extraction, the transient workforce can bring the total population to well over 100,000. The Department also provides services to the Eddy County area surrounding the city. The Department responded to over 5,200 EMS calls for service in 2022. Of those responses 500 were inter-facility transfers.

OVERVIEW OF BILLING PROCESS
The Carlsbad Fire Department will utilize all applicable resources to ensure honest, ethical and lawful billing practices. This includes but not limited to HIPAA regulations, federal, state and local requirements, insurance and accounting practices. Currently all of the EMS transporting personnel use an electronic Patient Care Report. The billing services provider will receive payment information and post it to the appropriate accounts and provide posting documentation to and as required by the City of Carlsbad Finance Director. The billing services provider will provide a firewall protected HIPAA Compliant method by which the Carlsbad Fire Department can send Protected Health Information (PHI) regarding transported patients.


Documents:

Documents as of 5/15/2023
RFP2023-07 EMS Billing.doc
Addition 1

Posted: 5/18/2023

Type of Addition: Addendum 1

Overview: The City of Carlsbad has a correction for Page 5, item 16 of the RFP.  Please see attached Addendum #1 addressing this issue.

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 2

Posted: 5/22/2023

Type of Addition: Addendum 2

Overview: The City of Carlsbad has received additional questions regarding the RFP and have provided the answers in addendum #2.  See attached

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 3

Posted: 5/26/2023

Type of Addition: Addendum 3

Overview: The City has been asked addition questions and has responded in Addendum 3 attached.

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 4

Posted: 5/30/2023

Type of Addition: Addendum 4

Overview: The City of Carlsbad has received additional questions and have provided the answers in Addendum #4 - See attached.

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 5

Posted: 5/30/2023

Type of Addition: Addendum 5

Overview: The City of Carlsbad has been asked the following question and has responded in Addendum #5.  Also, please see attached quote from Image Trend

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 6

Posted: 6/7/2023

Type of Addition: Addendum 6

Overview: Additional questions have been asked and the City has responded in Addendum 6 attached.  

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 7

Posted: 6/8/2023

Type of Addition: Plan Holders List

Overview: A plan holders list has been added to this RFP.  

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 8

Posted: 6/9/2023

Type of Addition: Plan Holders List Update

Overview: The Plan Holders list has been updated to add Digitech.  

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Addition 9

Posted: 7/13/2023

Type of Addition: In Review

Overview: Proposals for this project are currently under review. The next selection committee meeting is scheduled for July 28th.

Addition 10

Posted: 8/24/2023

Type of Addition: Award Information

Overview: This RFP and contract was awarded at the Carlsbad City Council Meeting on 8/22/2023 to EMS/MC. The evaluation committee tabulation has been uploaded for review.

Documents:

Posted: 5/18/2023

Type of Addition: Addendum 1

Overview: The City of Carlsbad has a correction for Page 5, item 16 of the RFP.  Please see attached Addendum #1 addressing this issue.

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 5/22/2023

Type of Addition: Addendum 2

Overview: The City of Carlsbad has received additional questions regarding the RFP and have provided the answers in addendum #2.  See attached

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 5/26/2023

Type of Addition: Addendum 3

Overview: The City has been asked addition questions and has responded in Addendum 3 attached.

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 5/30/2023

Type of Addition: Addendum 4

Overview: The City of Carlsbad has received additional questions and have provided the answers in Addendum #4 - See attached.

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 5/30/2023

Type of Addition: Addendum 5

Overview: The City of Carlsbad has been asked the following question and has responded in Addendum #5.  Also, please see attached quote from Image Trend

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 6/7/2023

Type of Addition: Addendum 6

Overview: Additional questions have been asked and the City has responded in Addendum 6 attached.  

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 6/8/2023

Type of Addition: Plan Holders List

Overview: A plan holders list has been added to this RFP.  

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 6/9/2023

Type of Addition: Plan Holders List Update

Overview: The Plan Holders list has been updated to add Digitech.  

Deadline: 6/16/2023 5:00 PM

Solicitation #: 2023-07

Documents:

Posted: 7/13/2023

Type of Addition: In Review

Overview: Proposals for this project are currently under review. The next selection committee meeting is scheduled for July 28th.

Posted: 8/24/2023

Type of Addition: Award Information

Overview: This RFP and contract was awarded at the Carlsbad City Council Meeting on 8/22/2023 to EMS/MC. The evaluation committee tabulation has been uploaded for review.

Documents: